Frequently Asked Questions

Our candles are made with an all-natural coconut soy wax blend, premium fragrance oils, and eco-friendly cotton wicks. Each candle is hand-poured in small batches to ensure clean, even burns and rich scent throw without toxins or parabens.

Yes. Our candles and sprays are phthalate-free and made without harmful additives. Always keep them out of reach of children and never leave a burning candle unattended.

• 7 oz candles: 35–45 hours
• 13 oz candles: 60–75 hours

Burn times may vary based on wick trimming and environment. For best results, trim the wick to ¼ inch before each use.

We use a premium coconut soy blend known for its clean burn, slow melt, and ability to hold fragrance well. It's biodegradable and sustainable.

No. We use natural ingredients and fragrance oils that meet IFRA safety standards. Our focus is clean, safe, and eco-conscious formulas.

Each candle and spray is balanced to fill a medium-to-large room without being overpowering. We test every batch for scent performance and consistency.

• Always allow the first burn to create a full melt pool.
• Keep wicks trimmed.
• Avoid burning for more than 4 hours at a time.
• Store candles away from direct sunlight or heat.

Due to the handmade nature of our products, all sales are final. However, if your order arrives damaged or defective, contact us within 7 days of delivery for a replacement.

Orders are processed in 1-3 business days. U.S. shipping usually takes 2–7 days, depending on location. You'll receive tracking details once your order ships.

Yes. We work with boutiques, spas, and event planners. For bulk or custom labeling inquiries, email us through our Wholesale page.

Yes. We use high fragrance concentrations and skin-safe bases that ensure longevity without harsh alcohols. For best results, spray on fabrics or pulse points.

We offer curated gift boxes and seasonal bundle sets perfect for birthdays, holidays, or self-care days. Check the Gift & Bundle section for current options.

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You can email us at info@essenceofaudreylina.com or use the contact form on our website. Responses usually take 24–48 hours.